At 789win, your privacy is not an afterthought. This policy explains exactly what personal information we collect when you use our platform, why we collect it, how we protect it, and what control you have over it. Written in plain English so every Pakistani player can understand it.
Privacy at a Glance
Every player at 789win can hold us to these six principles
789win collects only the personal information that is strictly necessary to operate the platform, verify your identity, and process your PKR transactions. Nothing extra.
We do not sell, rent, or trade your personal data to any third party for commercial purposes. Your 789win profile is yours — we gain nothing by sharing it.
All data transmitted between your device and 789win's servers is protected by 256-bit SSL encryption — the same standard used by major Pakistani banks.
You have the right to access, correct, or request deletion of your personal data held by 789win at any time. No lengthy processes — just contact support.
Data is stored on secured, access-controlled servers. Internal access is limited strictly to staff who need it for their role. Regular security audits are conducted.
When 789win is legally required to disclose data — for example, under AML regulations — we will inform you as permitted by law. We never disclose voluntarily.
789win is an online gaming platform operated at 789win-app.net, providing casino games, sports betting, crash games, and related entertainment services to players in Pakistan. When this Privacy Policy refers to "789win", "we", "us", or "our", it means the operator of the 789win platform.
For the purposes of data protection, 789win acts as the data controller in relation to your personal information. This means we determine the purposes for which your data is used and are responsible for handling it in compliance with applicable privacy regulations.
This Privacy Policy applies to all personal data collected through the 789win website, any associated mobile interfaces, customer support channels, and promotional communications. By creating an account or using the 789win platform, you acknowledge that you have read and understood this policy.
789win collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party verification services.
| Category | Specific Data | How Collected |
|---|---|---|
| Identity | Full name, date of birth, CNIC number, gender | Registration form; KYC verification |
| Contact | Mobile number, email address, physical address | Registration form; account settings |
| Financial | Easypaisa/JazzCash account IDs, IBFT details, transaction history | Deposit and withdrawal processes |
| Technical | IP address, device type, browser, OS, session timestamps | Automatically via platform logs |
| Gameplay | Bet amounts, games played, win/loss history, session durations | Automatically via platform activity |
| Communications | Support chat transcripts, email correspondence | When you contact 789win support |
We do not collect sensitive personal data such as biometric information, health data, or political opinions. The only potentially sensitive data we handle is your CNIC number, which is collected solely for the purposes of identity verification required under regulatory compliance obligations.
789win processes your personal data on the following legal bases:
The personal data 789win collects is used for the following specific purposes:
789win does not sell your personal data. We share data with third parties only in the specific circumstances below, and only to the extent necessary:
All third parties with whom 789win shares personal data are required by contract to handle it securely and to use it only for the specified purpose. We do not permit our data processors to use your information for their own commercial purposes.
Given that 789win processes real PKR transactions, we take particular care with financial data. Here is exactly how your payment information is handled:
789win uses cookies and similar tracking technologies on the platform. A cookie is a small text file placed on your device that helps the platform function correctly and provides a better user experience. Here is how we use them:
The toggles above are illustrative of the cookie categories 789win uses. To manage your actual cookie preferences, use your browser settings or contact our support team. Note that disabling essential cookies will prevent you from logging into your 789win account.
789win retains your personal data for different periods depending on the type of data and the purpose for which it was collected:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account identity data | Duration of account + 5 years | AML and regulatory compliance |
| Transaction records | 5 years from transaction date | Legal and regulatory obligation |
| Gameplay logs | 2 years from session date | Dispute resolution and fairness audits |
| Support communications | 2 years from last contact | Quality assurance and dispute evidence |
| Marketing consent records | Until withdrawn + 1 year | Proof of consent |
| Technical/log data | 13 months rolling | Security monitoring and fraud detection |
When the applicable retention period expires, your data is securely deleted or irreversibly anonymised. Anonymised data — from which you cannot be identified — may be retained indefinitely for statistical and analytical purposes.
As a 789win player based in Pakistan, you have the following rights regarding your personal data. We take all requests seriously and aim to respond within 30 days:
You can request a complete copy of all personal data 789win holds about you. We'll provide this in a clear, readable format — free of charge for the first request.
If any data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it. Identity and contact corrections may require supporting documentation.
You can request deletion of your personal data in certain circumstances — for example, where it is no longer necessary for the purpose it was collected. Note that regulatory retention requirements may prevent full erasure in some cases.
Where you dispute the accuracy of data or object to our processing, you may request that we limit how we use that data while the matter is resolved.
You can request your data in a structured, machine-readable format so you can transfer it to another service if you choose.
You can opt out of marketing communications from 789win at any time, without affecting your right to use the platform or claim bonuses.
To exercise any of these rights, contact 789win support at support@789win-app.net. We will ask you to verify your identity before processing any data-related request.
The 789win platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, that account will be immediately closed, all associated data will be deleted, and any deposited funds will be returned to the deposit source.
If you are a parent or guardian and believe that someone under 18 has used the 789win platform, please contact us immediately at support@789win-app.net. We take child protection seriously and will act without delay on any credible report.
789win implements a layered security architecture to protect your personal data. Here is what that means in practice:
While 789win takes every reasonable measure to protect your data, no internet-based platform can offer absolute security. We encourage players to also take personal security steps — using a strong, unique password for their 789win account and enabling two-factor authentication where offered.
789win reviews this Privacy Policy regularly and updates it whenever our data practices change, when new services are launched, or when legal requirements evolve. The date at the top of this page always shows when the policy was last updated.
When we make material changes to this policy — changes that meaningfully affect how your data is used or your rights regarding it — we will notify registered players via email or an in-platform notification at least seven days before those changes take effect. Continued use of 789win after the effective date constitutes acceptance of the revised policy.
We recommend bookmarking this page and checking it periodically, particularly if you are a regular player at 789win. The most current version of this policy always takes precedence over any previous version.
If you have any questions, concerns, or requests relating to this Privacy Policy or how 789win handles your personal data, please get in touch. Our support team handles privacy queries with the same priority as account and payment issues.
You also have the right to raise a complaint with the relevant regulatory authority if you believe 789win has not handled your personal data correctly. We would always prefer to resolve any concern directly with you first, but your right to seek external resolution is fully respected.
Now you know exactly how 789win handles your personal data. We collect what's necessary, we protect it properly, and we give you full control over it. Register today, deposit from Rs 200 via Easypaisa or JazzCash, and enjoy honest gaming with real PKR payouts.